Rakuten and Yahoo! Management Services
Hide&Seek's Rakuten and Yahoo! management services provide comprehensive support, ranging from store setup to in-platform marketing, CRM, branding, and measures to prevent resale.
We create systems that drive sales—from acquiring new customers to fostering repeat business—to maximize our clients’ revenue.
Solve these problems as quickly as possible!
Our products
Being resoldOn e-commerce marketplaces, when resellers enter the market, price competition arises among identical products.
Many users end up buying low-priced resold items, and
It could also lead to a loss of revenue or damage to the brand...
In addition to our company’s proprietary anti-resale process, we conduct patrols—including at night, on weekends, and on holidays, when it’s difficult for companies to handle these issues on their own—to eliminate 80–90% resellers within three months.
We will recover sales lost to resellers, expand sales at the official price, and enhance brand strength.
On Rakuten
Sales aren't going upRakuten and Yahoo! require platform-specific marketing strategies for SEO, product pages, ads, and more.
I’m just running things on a hunch, without really knowing how to increase sales any further...To date, we have implemented numerous initiatives for more than 10 clients and have accumulated marketing expertise specifically tailored to Rakuten and Yahoo!. The product categories range from health foods to cosmetics.
We at Hide&Seek are a team of marketing professionals who can sell anything.
Thanks to the rapid PDCA cycle made possible by Rakuten and Yahoo!—which host events every month—we are constantly updating our insights to maximize sales.
Up to repeat initiatives
I haven't had time to get to itUnlike Amazon, where customers are drawn to the products, Rakuten and Yahoo!—where customers are drawn to the stores—rely on cultivating repeat customers as the key to sales.
I know, but we don't have enough internal resources to handle it right now...Many stores want to focus on repeat customer strategies—such as “sending newsletters for each event” or “analyzing customer demographics to implement targeted initiatives”—but lack the necessary resources.
Leave it to Hide&Seek for companies like that!
We propose and implement repeat-business strategies tailored to each client’s situation, such as newsletters, promotional inserts, and upgrading to subscription services.
OUR WORK Track Record to Date
CONTACT Contact Us
CASE STUDY Case Study
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Company P
Monthly sales: 2,329,020 yen → Monthly sales: 8,837,769 yenBy launching promotional campaigns timed to coincide with Rakuten’s events, we achieved a peak daily sales figure of 2,445,417 yen.
By continuously implementing initiatives, we succeeded in maximizing the number of customers in the mall, increasing it from 462 to 1,702 in one year—a rise of approximately 3.7 times.
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Company K
Sales in the first month after opening the store: 3,710,284 yenThey hired our company to handle the opening of their new store.
We implemented measures to combat resale even before the store opened, and as a result, we achieved sales of 3,710,284 yen in the month we began sales.
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Company M
Sales from the email newsletter: 15.81 TP3T or moreSince the product is a hair growth treatment, we are focusing our efforts on building a base of repeat customers.
With an average email newsletter open rate of 80% and repeat customers accounting for 50% or more of in-store traffic, the company has successfully increased user loyalty. It is now aiming to maximize LTV.
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Hide&Seek's Strengths Why Choose Us?
Precisely because we have a deep understanding of the online retail industry as a whole
Marketing Expertise We Can ProvideOur Rakuten and Yahoo! management team is a group of professionals dedicated to “building systems that generate consistent sales.”
Marketing specific to online marketplaces—such as SEO, product pages, and ads—is required.
Managing Rakuten and Yahoo! requires a high level of expertise.
Hide&Seek has worked with numerous clients across a wide range of genres to date,
We have provided a variety of in-mall initiatives and achieved excellent results.
In addition, through regular exchanges of information with Rakuten e-commerce consultants, we continuously update our expertise on “selling on the marketplace,” which is constantly evolving.
In this way, we will not only make full use of the track record, experience, and know-how that Rakuten and Yahoo! have built up over the years, but we will also conduct marketing campaigns that leverage the insights we’ve gained from Amazon, our own e-commerce platforms, and social media management to provide maximum support for growing your company’s sales on these marketplaces.
Our Company’s Unique and Comprehensive Measures Against Resale
In addition to our proprietary anti-resale process, we conduct patrols—including during nights, weekends, and holidays, which companies often struggle to handle on their own—and have successfully eliminated 80 to 901 TP3T resellers for more than 10 clients within three months.
Hide&Seek provides comprehensive support—from anti-resale measures to day-to-day operations—to maximize your company’s sales and brand strength.
Implementation of Initiatives Focused on Cultivating Repeat Customers
Many people may have the impression that e-commerce marketplaces, where it’s harder to collect customer information than through a company’s own online store, are primarily for one-time purchases.
However, whether it’s a company’s own online store or an e-commerce marketplace, the reality is the same: without repeat customers, you’ll have to keep attracting new ones.
Hide&Seek has successfully increased the number of repeat customers to 50% for many of its clients.
We will propose and implement strategies to minimize your customer acquisition costs.
SERVICE Service Details
- Branding and Countermeasures Against Resale
Creating the Store's Home Page
Creating a Brand Page
Measures to Combat Resale
- Conversion Rate Strategies
Product Page Text, Creative Testing
Price Adjustment
- Traffic-Boosting Strategies
SEO Strategies for Rakuten and Yahoo!
Various Advertising Campaigns
Event Participation
- CRM Initiatives
Email Newsletter Strategies
Bundled Items Policy
Subscription and Multi-Pack Promotions
Other E-commerce Marketplace Management Services
We also provide Amazon account management services.
Our specialized Amazon team will handle the overall management of your Amazon store (including store setup, branding, countermeasures against resellers, traffic growth, conversion rate optimization, CRM, and other initiatives and analyses). We also offer consulting services to provide flexible solutions tailored to your company’s needs.
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