Privacy Policy

Hide&Seek Co., Ltd. (hereinafter referred to as “the Company”)We recognize the importance of personal information pertaining to our customers (including, in the case of corporate customers, officers and employees, etc. The same applies hereafter.)—as well as participants in seminars organized or co-organized by the Company, data subjects whose personal information is entrusted to the Company by customers, and job candidates (collectively referred to hereinafter as “Customers, etc.”)—and regard the appropriate management and use of such information as a critical social responsibility. The Company complies with the Act on the Protection of Personal Information (hereinafter referred to as the “Personal Information Protection Act”) and other relevant laws, regulations, and guidelines. We hereby establish the following: (1) the Personal Information Protection Policy and (2) the Guidelines for the Handling of Personal Information (hereinafter collectively referred to as “this Policy”), and declare our commitment to handling the information of our customers, etc., appropriately.

Privacy Policy

We comply with the Act on the Protection of Personal Information and related laws, regulations, and guidelines, and handle the personal information of our customers and others appropriately.

Handling of Personal Information

1. Items of Personal Information Collected

We collect the following personal information.

(1) Personal information regarding customers and participants in seminars organized or co-organized by our company

Customers (in the case of corporations, this includes officers, employees, and others; The same applies hereinafter.) and information provided directly by participants in seminars organized or co-organized by our company (such as names, addresses, ZIP codes, phone numbers, email addresses, gender, dates of birth, credit card information, and other information entered or provided by customers and participants in seminars organized or co-organized by our company)
Information automatically collected when customers and participants in seminars organized or co-organized by our company use our services (such as IP addresses, cookies, access logs, device information, location data, browsing history, purchase history, and other information regarding the use of our services)
Information and other data lawfully obtained from third parties (including information provided by partner companies, ad networks such as Google and Yahoo (hereinafter referred to as “ad networks”), and other third parties)
Other information that can be obtained without violating laws, regulations, or other relevant provisions

(2) Personal information entrusted to us by customers for processing

Information provided directly by customers (name, address, ZIP code, phone number, email address, gender, date of birth, credit card information, and other information provided by customers)
Other information that can be obtained without violating laws, regulations, or other relevant provisions

(3) Personal Information of Job Candidates

Information provided directly by job applicants (name, address, school name, phone number, email address, gender, date of birth, and any other information entered or provided by the job applicant)
Other information that can be obtained without violating laws, regulations, or other relevant provisions

2. Management and Use of Personal Information

Our company has implemented comprehensive measures to protect and manage personal information.
We will use the personal information you have provided only to the extent necessary to achieve one of the purposes listed below, except in the following cases: (1) when we have obtained your prior consent; or (2) when otherwise provided for by laws and regulations such as the Personal Information Protection Act.
Please note that even if a customer or other party does not complete a transaction with us, we may use the personal information entered in the input form to the extent necessary to achieve any of the purposes of use listed below.

(1) Personal information of customers and participants in seminars organized or co-organized by our company

To provide and operate this website, or to resolve operational issues
To verify, provide information, and respond to inquiries; to conduct business negotiations with customers; and to carry out other transactions with customers (including identity verification).
To send you information about the products or services we offer, as well as information regarding our promotions
To contact you as needed regarding website maintenance, important announcements, and other matters
To identify individuals who have violated the Terms of Use or users who attempt to use this website for fraudulent or improper purposes, and to deny them access
For the purpose of researching and analyzing marketing data, as well as planning and implementing marketing initiatives (including: (1) researching and analyzing usage history and other data from this website, and using the results to improve and develop this Service, as well as to distribute email newsletters, advertisements, and the like; and (2) delivering behavioral targeting advertisements through advertising distribution providers)
To deliver products and provide services to our customers
To gather customer feedback, survey responses, and requests regarding the use of our products or services for the purpose of product planning and service improvement, among other things
To send out the email newsletter
To provide notices necessary for operational purposes
To respond to customer inquiries, provide after-sales service and information, and to carry out or provide guidance regarding other transactions
To identify members when customers use our services
For credit management, collection management, accounts receivable management, information management, and payment and revenue processing related to your transactions

(2) Personal information entrusted to us by customers for processing

For the purpose of performing contracts related to outsourced or subcontracted work, etc.

(3) Personal Information of Job Candidates

To conduct recruitment screening, contact candidates, and perform other tasks necessary for recruitment activities
To provide confirmation and guidance regarding inquiries from job candidates
To send recruitment information and required documents to job candidates

3. Disclosure of Personal Information to Third Parties

We will not disclose our customers’ personal information to third parties, except in the following cases:

When we have the consent of our customers or other parties
When it is necessary to protect a person’s life, physical well-being, or property, and it is difficult to obtain the person’s consent
In cases where it is particularly necessary to improve public health or promote the healthy development of children, and where it is difficult to obtain the individual’s consent
Other cases permitted by law

Please note that in order to deliver behavioral targeting ads, we may provide your personal information to ad serving providers after obtaining your consent.

4. Outsourcing the Handling of Personal Information

We may outsource the handling of personal information, in whole or in part, to the extent necessary to achieve the purposes of use.

5. Shared Use of Personal Information

We may jointly use the personal information of our customers and others with our group companies as described below.

ItemContents
Items of Personal Information Subject to Joint UseThe information listed in “1. Categories of Personal Information Collected” above
Scope of Joint UsersOur Group Companies
Purposes of Use by Joint UsersThe purposes of use described in “2. Management and Use of Personal Information” above
Data Protection OfficerResponsible Party: Hide&Seek Co., Ltd.

6. Security Management of Personal Information

To ensure the proper management of our customers’ and other individuals’ personal information, we will implement the following security measures.

Appointment of a Data Protection Officer and Implementation of Employee Training
Restrictions on Access to Information, Logging of Access, and Measures to Prevent Unauthorized Access
Establishing rules for the retention and disposal of information; security measures for hardware and software
Implementation of SSL-Encrypted Communication
Supervision of Safety Management Measures at Contractors
Conducting Regular Security Assessments
Other safety management measures that are technically and organizationally feasible

7. Obtaining the JAFIC Mark

JAFIC-Certified Business

We are continuously working to ensure the proper protection of personal information and to establish and maintain an effective management system. As part of these efforts, we have obtained the “JAFIC Mark,” certified by the Japan Affiliate Marketing Association (JAFIC).

This certification is granted to businesses that meet certain standards regarding the handling of personal information, and it serves as proof that our company has undergone an evaluation by a third-party organization regarding the protection of personal information and has established a highly reliable system.

Going forward, we will continue to strive to strengthen the protection of personal information and improve our security measures in accordance with the JAFIC Mark certification standards.

8. Disclosure, Correction, and Suspension of Use of Personal Information, etc.

If we receive a request from a customer or other party (including a representative) regarding (1) disclosure of personal information, the purpose of use of personal information, or records of disclosure to third parties, or (2) correction, addition, deletion, suspension of use, or suspension of disclosure to third parties of personal information, we will respond promptly within a reasonable scope in accordance with laws, regulations, and guidelines.

Important Notes:
However, due to our internal procedures, we may ask you to submit the necessary documents.
Please note that if we delete some or all of your personal information, suspend its use, or stop providing it to third parties, we may be unable to fulfill your requests; we appreciate your understanding in advance.

For information on how to submit a claim, please contact the “Customer Service” section listed below.

9. About SSL (Secure Socket Layer)

On this website, we use SSL encryption for communications—such as when we collect personal information from you during the registration process, when you make a purchase (if you are a customer), or when you submit an application (if you are a job candidate)—to ensure you can use our services with confidence. By encrypting the data during transmission, we strictly manage your important information to prevent it from being stolen or intentionally tampered with.

10. Use of Cookies and Other Technologies

We may use cookies and other technologies on this website for the following purposes.

Improving Website Usability
Tracking and Analyzing Website Usage
Ad Delivery

We may use cookies and other technologies to track how our customers and others use our services and to provide better services. Cookies are pieces of information exchanged between a user’s browser and a server when the user visits a website. Cookies may record a user’s browsing history and input data, but they do not contain any personally identifiable information.

Users can refuse to accept cookies by changing their browser settings. However, if you refuse to accept cookies, some features of this website may not be available.

In addition, we maintain access logs for our customers and other users. These access logs include the date and time of access, IP addresses, browser types, and other information, but do not contain any personally identifiable information. We use these access logs for purposes such as analyzing service usage, system administration, and preventing unauthorized access.

11. About Interest-Based Advertising

We may use cookies and other technologies to deliver advertisements tailored to users' interests (interest-based advertising).

Interest-based advertising analyzes users' browsing history, behavior, and other data to display ads that are likely to interest them. Users can opt out of interest-based advertising using the following methods.

Opt out on the ad provider's website
Change your browser settings

12. Changes to This Policy

We may amend this Policy in the event of changes to laws and regulations, changes to our business operations, or whenever we deem it necessary. We will notify users of the amended Policy by posting it on our website or through other appropriate means.

13. Contact Us

■Where to File Complaints Regarding the Handling of Personal Data in Our Possession

Hide&Seek Co., Ltd. Personal Information Inquiry Desk

Contact Information:Here

Time:Weekdays 9:00 a.m. to 5:00 p.m. *Excluding Saturdays, Sundays, and holidays

14. Other

We are not responsible for the handling of information on third-party websites linked to from our website.
If you or any other customer is under 16 years of age, please provide your information only after obtaining parental consent.
Effective Date: July 1, 2025